Services

Customer Relationship Management

A customised and scalable CRM with no licence fees
Services

Customer Relationship Management

A customised and scalable CRM with no licence fees

Building your CRM

Building a CRM for your specific needs means you will achieve a higher level of customer and team engagement, a clear path through the enquiry to sales process, a structured approach to managing targets and insightful reporting to dig deep into your business operations. And because there are no user licence fees, you can grow your team to any size. Nothing's holding you back.

crm-preparation-icon.png

Why have a CRM?

The optimum use of a CRM is not just somewhere to store contacts, instead it brings all your relationship-driven activities into one centralised hub to sit at the core of your business.

crm-selection-icon.png

Why a bespoke CRM?

There are common transactions through every business but there are also unique ones that are core to your business. Why should you adapt your carefully developed processes to fit someone else's model?

crm-management.png

CRM Integration

You most likely have data held in different formats between different departments or suppliers. Pushing information from one to the other will give you that rounded view that's so important when making higher level decisions.

crm-strategy-icon.png

A way forward

Building a CRM strategy is one of our core skills so if you feel that a bespoke solution could really help you to achieve the next level of growth, send us a message and we'd be happy to talk through your ideas.

crm-preparation-icon.png

Why have a CRM?

The optimum use of a CRM is not just somewhere to store contacts, instead it brings all your relationship-driven activities into one centralised hub to sit at the core of your business.

crm-selection-icon.png

Why a bespoke CRM?

There are common transactions through every business but there are also unique ones that are core to your business. Why should you adapt your carefully developed processes to fit someone else's model?

crm-management.png

CRM Integration

You most likely have data held in different formats between different departments or suppliers. Pushing information from one to the other will give you that rounded view that's so important when making higher level decisions.

crm-strategy-icon.png

A way forward

Building a CRM strategy is one of our core skills so if you feel that a bespoke solution could really help you to achieve the next level of growth, send us a message and we'd be happy to talk through your ideas.

Common Concerns

crm-illy.png
crm-illy.png

"55% of businesses aren't getting the results they want from their CRMs"

Off the shelf CRM abandonment is huge and it's down to these factors: 1. The buyer choice is wide and opinionated. 2. The systems are aimed at the generic operations within an oganisation. 3. Most businesses use only a small percentage of the functionlity within the CRM because it's either not of use or it's overly complex. It leads to disengagement and a desire to revert back to traditional and proven methods that may not be ideal but they are likely to be more specific to the needs of the people and the operations. *According to Gartner Group Research*

A CRM is a long-term plan

Understanding what you need from your CRM takes time and won't be resolved by implementing a system that no one can relate to or understand. Your considerations and concerns will be largely around usage and engagement that will lead to improved communications, customer service and sales processes. Wasting days on a product that won't see out the year end is enormously frustrating and demotivating, leaving your data relatively homeless. What we can do is help you to create a software product vision. The impact of our guidance and your passion will put you in a much stronger and clearer position to begin your CRM project.

crm-illy.png
crm-illy.png

A CRM is a long-term plan

Understanding what you need from your CRM takes time and won't be resolved by implementing a system that no one can relate to or understand. Your considerations and concerns will be largely around usage and engagement that will lead to improved communications, customer service and sales processes. Wasting days on a product that won't see out the year end is enormously frustrating and demotivating, leaving your data relatively homeless. What we can do is help you to create a software product vision. The impact of our guidance and your passion will put you in a much stronger and clearer position to begin your CRM project.

Make an enquiry

Let's start together

Make an enquiry

Let's start together