Services

Customer Portals

Improving the customer experience and participation
Services

Customer Portals

Improving the customer experience and participation

Putting your customer at the heart of the process

An application specifically tailored to your customer's activity with easy access via any device, 24 hours a day.

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Why would your customers love a portal?

Every customer relationship needs to be nurtured and part of that is giving access to their account or project so that ultimtely, they have the ability to control the flow of communication throughout the process. Encouraging engagement and investment leads to higher satisfaction.

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How does it help you?

Running projects and customer service can be unwieldy and open to chaos. A portal can make the client-side experience a smoother process so that your teams collaborate much more efficiently and with real time knowledge.

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A highly personalised service

Your customer can save you time and resources when you give them documents to access and download, appointment-booking facilities, project assets, status of orders - a safe and secure way of sharing any information.

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Self service

The expectations for customer service are so demanding 24/7 but the possibilities available to support staff and customers are incredible - you can offer a superior self service experience customised to the individual.

crm-preparation-icon.png

Why would your customers love a portal?

Every customer relationship needs to be nurtured and part of that is giving access to their account or project so that ultimtely, they have the ability to control the flow of communication throughout the process. Encouraging engagement and investment leads to higher satisfaction.

crm-selection-icon.png

How does it help you?

Running projects and customer service can be unwieldy and open to chaos. A portal can make the client-side experience a smoother process so that your teams collaborate much more efficiently and with real time knowledge.

crm-management.png

A highly personalised service

Your customer can save you time and resources when you give them documents to access and download, appointment-booking facilities, project assets, status of orders - a safe and secure way of sharing any information.

crm-strategy-icon.png

Self service

The expectations for customer service are so demanding 24/7 but the possibilities available to support staff and customers are incredible - you can offer a superior self service experience customised to the individual.

Make an enquiry

Let's start together

Make an enquiry

Let's start together